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Should you reply in under an hour?
Yes, inside the shift when the kitchen is still taking tables, because an hour later the party has booked somewhere else. No, in the small hours or on a closing day: promising an hour then only produces an automatic message nobody honours.
Write to us. A quote with no commitment.
Yes, inside the shift when the kitchen is still taking tables, because an hour later the party has booked somewhere else. No, in the small hours or on a closing day: promising an hour then only produces an automatic message nobody honours. Write the real reply hours in the bio and in the WhatsApp greeting, matching the shift. The bio says immediate reply and on Saturday the phone sits in the office until dessert. Reply hours visible on the profile, and a note at the end of the shift listing messages that fell outside that window.