Should you answer DMs yourself or delegate them?

Delegate when the lines are written down and someone on the floor checks price, allergy and capacity before confirming. Answer them yourself when the venue is small and the owner already lives on the booking phone, and delegating without those lines confirms tables that do not fit. Name the backup for each shift and the three things that cannot be invented: price, allergen and closing time. The chat is handed to someone who is not in the venue and they confirm a terrace that does not exist in January. One owner per shift, the replies written down and a rule that the table is not firm until the floor writes it in.