Should I answer DMs myself or delegate them?

Delegate when there is a written rule for prices, gaps, and what can be answered without asking. You answer when the question is an allergy, a clinical quote, or an event that is not on that sheet. Write the five questions that come up most and the reply that is safe without checking with you. The whole inbox is delegated, and an allergy is answered with a “we’ll confirm” the kitchen has not seen. You leave with a sheet of what is answered alone and a list of what comes back to the owner the same day.