You reply with the fact and invite them to write to the venue, without an argument. A comment that tells what happened is not deleted; one that is not from a guest or insults without saying anything about the service is. The thread turns into an argument and the next comment cites the fight.
WhatsApp community
Join a community of local ads focused on radius, creatives and real conversion to WhatsApp or the door. We share judgement so you don’t burn budget: what to test, what to cut and how to read results without theatre. No vanity metrics, no endless campaigns without review and no creatives that never push contact. Actionable ideas for businesses that need nearby customers—not pretty impressions.