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What should you do with negative comments on the ad?

You reply in public with the fact, short, and you invite them to continue on WhatsApp, the same rule on Google and on social. It is not deleted if the comment is from a real table, and the whole thread is not argued.

One line: what happened and how you fix it, said by the person who runs the room.

In the sierra the comment is deleted and the table tells it worse somewhere else.

The reply is left up, short, and the case continues on the bookings WhatsApp.

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