Menus
How do you train the team on the new multi-language menu?
The shift practises switching language, hiding a sold-out dish and reading the allergen in English before the first service. A walkthrough in Spanish is not enough if the person serving a tourist has never opened that version. Ten minutes before opening: one dish, one price, one allergen, in each language you have. In the sierra the team does not know the English exists and sends the guest to the paper menu. The shift leaves having opened each language and hidden a test dish.
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