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How do you calculate email return?
Return is bookings or appointments that used that email’s code or link, minus the floor time it took to write it. Do not calculate it from opens: an open does not seat anyone. From the last four weeks, note which bookings said they came from the email. The miss is celebrating a high open rate in a month when Tuesday’s till did not move. You leave with a sheet of sends, attributed bookings and unsubscribes, read on the same day as the till.
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