Menus
Should guests be able to order from the digital menu?
Yes, if the floor picks up that order and the kitchen sees it before plating. No, if the button sends a ticket nobody watches and the server still writes a separate note. Walk one order end to end on a quiet service: menu, floor, pass. In Madrid the button exists and the ticket never reaches the kitchen, so the dish does not leave. If the order is placed from the menu, it reaches the floor at once, with the dish and the price.
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