What is the difference between engagement and real customers?

Applause is someone who stops scrolling. A customer is a name in the booking book or a message asking for a table on a specific day, and treating the two as the same thing does not hold. The floor has to be able to say, of the week's tables, which ones named a piece or wrote on WhatsApp. A reel widely shared in another city is celebrated and Saturday brings not one new surname in the book. The report splits platform reactions and the tables or messages the floor wrote down into two lines.