How do you turn followers into bookings or WhatsApp messages?

The post and the bio share one WhatsApp link, with the hours the floor answers written beside it. Nothing converts if the chat asks for a phone number and nobody replies until the next day, when that table has already gone elsewhere. Decide who holds the phone on each shift and which line they use to ask for day, time and allergies. The button exists and the chat fills with unanswered hellos because the phone stays in a drawer through service. At Botequim the ask is a visit or a WhatsApp message, on a piece of the real product, and that rule is written down for the month.