What should you ask for on launch day?
On launch day ask for the print PDF, the phone PDF, the editable folder and the piece already set on a photo of your door. Do not ask only for a presentation JPG.
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Check that the text of that day is the one going out on the floor. The miss is opening with a handsome mockup and no file for the printer, who opens on Monday. That day’s folder holds the four: print, phone, editable and the door photo with the piece on it.