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How do you connect bookings and email?

The booking and the email share the address and the date, so you do not invite someone to a table that is already taken. Do not connect them if the booking book cannot export the guest’s email. Ask for a week’s export: name, email, day and covers. In Madrid the Saturday promo goes to someone whose Saturday is already closed on TheFork or by phone. You leave with the weekly cross-check and the rule: off the promo if they already have a table, on it if they came and have not returned.

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Join an email community for businesses that want people back with offer, tone and a cadence that doesn’t annoy. We share ideas for subjects, rhythm and messages that get opened and used—not newsletter spam. No dead lists, no generic templates and no sending for the sake of sending. Clear tips to win customers back and fill tables or appointments without burning trust.