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What mistake loses orders on a phone?

Orders are lost if the price is not visible, the photo will not load, or the dish you wanted sold takes too long a scroll. The guest orders the safe thing or calls the server. Walk the menu with a thumb, at real size, and mark where you give up. The miss is an order button that never reaches the kitchen while the table thinks it is already in. The dish that sells sits at the top, with the price visible, and the order — if there is one — reaches the floor.

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