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Which files should you request as vectors?

The mark, the sign and anything that will be enlarged go out as vectors: banner, vinyl, embroidery. A photo is not a vector; a logo exported only as a PNG is not a master either. Ask for the SVG or the outlined PDF and open it on another computer, zoomed in. If it pixels, it is not a vector. The studio hands over a large PNG “that is almost a vector”. The signmaker's letter edge breaks and the name is rebuilt by eye. The mark as SVG and as an outlined PDF, plus the large-format pieces in that same file. The PNG stays only for the avatar, labelled as such.